Consulting Service

By Lex Li

If you need to consult on projects maintained by LeXtudio and would like to receive technical guidance, this service is for you.

In this article:

Products Covered

The following products are covered by this service,

  • #SNMP Pro and Library
  • Obfuscar
  • DockPanel Suite
  • Jexus Manager
  • PHP Manager for IIS
  • reStructuredText for Visual Studio Code
  • Other projects backed by LeXtudio
  • General technical topics, * SNMP and MIB. * Mono.Cecil. * IIS (7/7.5/8/8.5/10) * .NET debugging * reStructuredText and Sphinx * VSTS and Azure App Service

Note

Each products has its own supported releases and underlying platforms. Thus, verify that before buying this service.

Standard Process

  1. Write to our support mailbox with the issue you would like to discuss.

    Important

    Due to technical difficulty and resource restraints, not all support requests can be fulfilled. So writing to us before making a purchase to avoid unneccessary refund processes, which has extra cost.

  2. Our support team reply and set a scope for the support ticket.

    Important

    If a specific scope cannot be set, this ticket will be cancelled and no support will be provided.

  3. Fees and other expenses will be discussed further.

    Important

    While bugfix service charges by incidents, consulting service is charged by hours, which can be more expensive.

  4. LeXtudio starts to work on the ticket till its closure.